417 comments found

Totemis Purchased

HI Luminary, I purchased your app. I have tro is okuble installing in a Synology with php 5.5.19. The first step is all OK (MySQLI and mcrypt). Host Name is ok Database Name is ok Database Username is ok Database User Password is ok After click “on step2” I have the same window ! I don’t understand, i check several times, i have read the comments… Do you have a solution… to check what is missing ? Thanks Didier

Luminary

It sounds like your folder (where clientResponse is uploaded to) does not have create/write permissions. Make sure that the config.php file is being created on your host.

tgzxty Purchased

This is lovely. Is it possible to attach resources to a project by client and admin/pm? And what about the ability to add encryption for username/password submission. Thanks.

Luminary

Hi,

I am not sure what you mean by “attach resources to a project” – both Clients and Admins/Managers can upload files for projects. Take a look at it in the demo.

Passwords are encrypted in the database, as is any other personal Client info.

Hope this helps :)

Default-user
tgzxty Purchased

My bad, I was expecting to see upload ability via discussion section. But this folder specific upload system is cool. I’m gonna buy this. Couple of suggestions;

1) Allow a client to submit a new project without registering themselves then register them automatically to the system (send auto generated password or something). You know, they need to get into the point directly so hopefully more business opportunities.

2) Add a checkbox to the register form asking to subscribe for newsletter (3rdth party like MailChimp)

3) Built an inbuilt newsletter platform as well.. :)

Don’t get me wrong, this is really good already. Those are a few of my personal favorites suggestions. Thanks man.

Default-user
tgzxty Purchased

And feedback + Rating for a testimonial section :P

I have a huge problem, after clinet is paying for the project through paypal, the value on the site does not change! Why might that be and is it normal?

Where is the location file which tells paypal after payment is being made to change the value of the money owned on the site?

waiting for your reply, this is very important!

Luminary

Hi,

PayPal payments need to be entered in manually, after you have received the payment.

relisys Purchased

Hi. In your next update can you please allow me to be able to send an invoice via email? When Im deal with a customer I need to be able to email the invoice so that its on record for him. Either html or expert to pdf or something.

Please. This is the one feature you overlooked which is very much needed.

Luminary

Thanks for the feedback, I will add it to the list for the next update. :)

Hi Would it be possible to disable few things like?

1. Added Managers should not able to see about the project budget, 2. Added Managers should not be able to see client profile 3. Emailing feature, client should be able to see all the managers email, 4. Added Managers should be able to see clients email when sending email,

As our company privacy we do not want our employes to know who are the clients and also about the project budget, they would just need to notify client about the progress but not about other details, so can we able to take control on certain modules? since most importantly that any company would install this they do not wish their employes to know about the client and also about the project budget so can we able to control this part?

Thanks Nick

Luminary

Hi,

Most of what you are asking is specialized, and can be done. I do not take on freelance work, but you can find some really good freelancers on envato.studio or on eLance. clientResponse was designed with buyers in mind, and what the majority of buyers would want or find useful.

I hope this helps :)

Hi Luminary, i hope you are well. I am still running the old version because i love it’s layout and simplicity better than the new one. But i really need to know the best way to remove the REGISTER button here: http://prntscr.com/5pvgqm I am getting random people registering and dont need new signups as i add them manually for my clients anyhow.

Please tell me where in the code to disable this. thank you.

Luminary

Hi,

You should be able to disable New Registrations in the Site Settings (Manage -> Site Settings).

created4design

its not there because is the second version you came out with. So it’s older. please how can i disable this in the php. thank you.

Luminary

Good Morning,

I am moving to a self-hosted Support system – can we please move this request there: http://jennperrin.com/support

You will need your Envato Username to create a new account. I use your username to connect to Envato’s API, and pull some basic account information. If you open a Support Request, you will also be required to provide a valid Envato Purchase Code.

Thanks!

Beautiful! I struggled with 3 other so called Client/Project managers and wasted a lot of money on basic rubish. This is fantastic! All it needs is a WYSIWYG. That would be brilliant!

Eddie

ALL USERS – You may want to fix this though! just add a blank index.php file in your uploads directory!

Eddie

Why is the search case sensitive? Its really letting the project down? PS how often do you scan the support. I have sent you two PM’s and have had NO response???

Luminary

Responded via email.

I would just like to share this little mod for this amazing script! It adds a nice hover color over your private message list. Enjoy :) ... File is clientresponse.css – find “Private Messages” class and add the following css.

tr.msgLink.isUnread:hover { background-color: beige;} tr.msgLink:hover { background-color: beige; transition-duration: 0.5s;}

Hi there, I would just like to 2nd the request further up about sending invoices via email, export to PDF would be great, also the print version of the invoice needs adjusting as it is all over the place.

The ability to also invoice a client without having to create a project should be a feature, for instances like when you need to invoice for a site update or for a hosting renewal etc.

Would it be possible to consider adding the ability to auto invoice an amount for a recurring payment to a client? So the manager could add a recurring payment and set a day and month and choose whether weekly, monthly or annually etc and the system auto creates the invoice and alerts the customer and admin?

Thank you, Helen :)

Hello, i’m looking for the translated dutch language. Where can i download it? Thank you!

Luminary

You would need to Translate the language files. I do not have any other languages other then English.

hi, im testing out your newest system in my own installation, when i click to pay a project (i click the green PAY WITH PAYPAL button), i am redirected to this error page. http://prntscr.com/5sioym

on the admin side i checked it 10 times and i do have the correct paypal admin email in there. how do i fix this?

I am also running your v.2 on a separate installation and it works fine for me.

created4design

nevermind!!! for Currency code i had put $ instead of USD… rookie mistake

Hi luminary. How can I translate the months and days of the week ? In the translation file i can’t find this!

Default-user

ok, but I need to translate the days and months even the whole of clientresponse, in projects, messages and invoice, not only the calendar. I did what you were advising but this tutorial translates only calendar months .. but the rest ?? I also tried to change in the translation file the order date writing DD-MM-YYYY but clientresponse continues to display the date in American format

Luminary

Good morning,

If you have questions, or are in need of support for clientRespnse, please visit my hosted Support center vatoSupport at http://jennperrin.com/support/index.php

You can and either post your question in the Forums or open a new Support Request once registered and logged in.

Thanks! :)

CodeTaxi Purchased

I signed up and didn’t get a response from support portal. A couple questions. We have altered a little bit already and think its a good platform for us to integrate into our work flow. 1. What is the Template section for? What can i do with it? I’m hoping a custom project request form, or etc. 2. During Project Request, no place to upload files or customize the questions,etc? 3. The timer under projects for clock in and out doesnt run after clocking in, to me it would be better so team members can see it has started?? Feature maybe. Up to you. 4. Any plans on Integrating Stripe Payments into the platform?

Thanks

Luminary

Hi,

I did respond to your ticket. I was off yesterday for the Holiday. Please, can you post these questions in a new ticket?

Thanks!! :)

Hi there. This is what I have to email all of my clients every time. see picture here: http://prntscr.com/5vrgix – It gets exhausting to have to do this every single time, or they just wouldn’t be able to figure it out. Surely there must be a way to eliminate some steps.

I suggest having all open projects on the front page right when they login and then a pay button right there as well. Maybe even a toggle feature in the admin to include a “project pay button” on the front page that we can turn on and off when we like. Just something to eliminate having to email this every time.

Becomes time consuming the more projects come in and is a hassle for my clients.

Luminary

Thanks for the feedback, I will see what I can do in the next release.

Hi Jennifer, I sent you a message through your email. I don’t know if you have received it or not. Wanted to say, neither the client, or the admin portal load, (and yes I am typing each URL correctly). When I login as either admin or client, the page automatically refreshes without logging in. There was no installation error, or no error notification logging in. I called my server provider, and they said there was no error or their end or on the database I assigned to it. Let me know if you got my email. I posted all the details in that email I sent you! Thanks!

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