399 comments found

Hi, Did you separate the view(HTML) from the back-end logic, or did you use PHP to dynamically write the HTML?

Thanks.

Luminary

Hi,

The HTML is static, with PHP throughout for the different variables. HTML and CSS can easily be changed as needed, with some basic HTML/CSS knowledge.

Very nice management system, at least as I can see from the screenshots. Hopefully you’ll get the demo online soon.

I have a question, is there some sort of quotation form in the system?

Luminary

Nothing like that now, but that is on the list for the next update.

Default-user

Good news! And do you have an estimation for the next update?

And for the demo to be back online? I’d like to try it before purchasing, thanks.

Luminary

The demos should be back on line by the end of this weekend. And, No, I do not have an ETA at this time.

id820 Purchased

Jennifer, i got another e-mail error on the system, this time when i try to make a new folder or upload a file, i get:

” There was an error, and the email could not be sent at this time.”

Any idea of what is going on? I even tried to change the files from admin/pages from UTF-8 back to ISO and still not working. Thanks AGAIN!

Luminary

Good Morning,

Can you email me again? I will meed FTP access.

hey jen, Just wanted to know if there was a way i could add in to send invoices via email to clients, also wanted to know if it were possible to disable certain managers on email notifications for uploads new projects etc…? or if there is something in the code i can alter or comment out to keep managers from recieving emails about all activities?

Let me know thanks again for all your awesome hard work!

Luminary

Good Morning,

Emails sent to Managers is using a function that sends the email to all active Admins/Managers. With some large modifications, you can change the way this works. Look in the includes/functions.php file (one of the last functions).

Emailing invoices will be coming in the next update.

starhawk85

Thanks tons Jen! looking forward to that update! :)

Hi there,

Is there a way to assign tasks to managers? When we add tasks right now, they are only seen by the person that creates them. I’d hate to have to make everyone an admin… and even worse code it myself if not a planned update :).

Thanks!

Luminary

Hi,

Tasks are manager/Admin only in the current version. I have Client Tasks on the list for the next update. No ETA at this time for when the next update will be available.

Love this but could really use a ticket system :)

endelab Purchased

Hi, great job! There was a problem with the installation on PHP 5.5.9. I installed it on 5.4.x and now it works.

Hey Jen, 1. I wanted to see if it were possible to add a way to clock in per task? ultimately, (clock in to project and when going to a task clockin in there but pausing the project time) ultimately showing total time for the project and being able to see time spent on each task.

2. as so many peaople use google calandar, docs etc… I was wondering it it were possible to call in google calander in place of the calander already in place?, I assume this would be a pain, but would be nice to have a drop down with colors we have already used to mark the calandar and be able to name them so to have the same color for each type of schedule.

3. I wanted to see if it were possible to not have to create a folder every time for every project, maybe have a client folder already made and each project will have a folder ready for uploading files into it,

4. a WYSIWYG editor for messages and sending emails to all clients section would be awesome!

Your awesome Jen and i think these would be some really great additions to the script, thank you again for all your hard work and awesome support!

Luminary

Good Morning,

A few answers/responses:
1. I will see what I can do to add a clock for tasks as well. Something I will need to look in to.

2. Google calendars are a great idea, I will add it to the list for the next update.

3. I had thought about this, but did not add it because I know buyers like to name folders, and it was only another step to create folders.

4. I will see what I can do to add in a WYSIWYG editor in the next update.

Thanks as always, I appreciate the feed back and suggestions! :)

starhawk85

Thanks Jen, your awesome! love the interface to by the way very clean and easy to use! :)

as always Thank you again for all your hard work! It’s highly appreciated!

Like it & would prefer to buy it, but the invoice printed versions are terrible. They cant be used for clients/customers ?! Does it got a multi language support or would I need to translate every php file? Possible to add the progress like in a bar that the client can check ? That the client can see the project is atm @ 70% & so on ?

Luminary

I have plans to update and improve the invoices in the next update. clientResponse is always a work in progress.

Hey Jen,

Wanted to ask/request a few things also.

1) The invoices are a little tricky to understand, I create a project for the client and then I send them an invoice but unsure why there is no option at the start of the invoice creation to add an amount

2) It would be nice if we could group tasks, for instance i am a web designer and i usually have a road map for each client which follows the same thing all the time. It;s a bit boring having to fill out the tasks over and over again. Would be nice if we could make a generic project that we could create that has the tasks already in them.

misslaidlaw

I guess my issue is that it sends the customer an incomplete invoice when you create it, rather than give you the option to send the invoice once it’s completed

Luminary

Well it does not send the invoice, just a notice that a new invoice has been created. I will look into revising that in the next update, and add an option to send the invoice when it is ready.

misslaidlaw

Yes please revise this as it seems pointless generate an email to say it’s been created. Also I saw a few spelling mistakes in the English language files like the word ‘discuss ’ and ‘address’ being spelt wrong

HI….I love your program. Very nice. Good work & easy to adapt. But, and here I go… 1) When my employees clock in on a Saturday or Sunday, I don’t see their times for payroll. I get only m-f. How do I fix this? I tried the function.php but all looks good. 2) I also need to put in a commission on the admin side only – not for clients to see. What file can I work with to change it. I only need ‘direction’ not a re-write.

thank you!

Luminary

Hi,

Did you purchase clientResponse? I only ask because I do not see a “Purchased” badge…

Luminary

“When my employees clock in on a Saturday or Sunday, I don’t see their times for payroll. I get only m-f.”

I just checked in the Demo, and cannot reproduce this. Look in the demo for Manager Jacob Jones, he has time logged for July 5th – which is a Saturday and if you run a report for Jacob, you will see that time for that Saturday shows up in the report.

“I also need to put in a commission on the admin side only”

You could add the commission information in the Project Notes, or in the Internal Notes for the specific client.

Yes…I purchased the program. I believe I logged in under my business name. Thanks,

Besides, I wouldn’t know how to get the files in the program without doing so. :)

Default-user

So, how can I get the weekend clocks to work show up on the time report. Also, what file can I work on changing – or rather add – commission on the admin side only. Again I only need direction to that file. Thanks.

Luminary

I apologize, but you will need to log in with the account you bought clientResponse with and post your question using that account.

I hope you understand.

OK…I couldn’t remember my log in. So, I had to search for it. Now that I’ve done this, can you answer my questions?

Thanks

Luminary

Answered above, I probably should have added the answers here instead…

So here they are again. :)

“When my employees clock in on a Saturday or Sunday, I don’t see their times for payroll. I get only m-f.”

I just checked in the Demo, and cannot reproduce this. Look in the demo for Manager Jacob Jones, he has time logged for July 5th – which is a Saturday and if you run a report for Jacob, you will see that time for that Saturday shows up in the report.

“I also need to put in a commission on the admin side only”

You could add the commission information in the Project Notes, or in the Internal Notes for the specific client.

Login to Client Response works on Firefox 34.0 But is not working on Explorer 11.0.9600.17416 & Google Chrome 39.0.2171.71 – Please Advise on what or how to fix. Thanks for your support.

Also….Feature Request on New Version: 1. Re-Captacha on Login & Signup 2. SSL Compatible 3. Block Login attempts by ip (Which can be unblocked by admin)

Description: Re-Captacha Should be added for login and signup along with login attempt ip block. I know most of those who purchased this most likely have clients that have senstive data that should be protected. SSL would be great! As of now the current version doesn’t protect against brute force attacks or force SSL connection.

Luminary

I am unable to reproduce this, I am able to log in to the demo in Firefox, IE and Chrome.

Are you seeing any errors?

Default-user

I found out the problem. I was using the wrong login url (my bad)... After I logged out of admin…I tried logging in with client login under The URL address was /admin/login.php instead of /login.php

Also will you consider the security suggestions I posted for new version? Thanks for your support.

Luminary

Hi,

clientResponse is due for an update in early 2015, and I will be adding in Captcha. Thanks for your suggestions. :)

Hi,

I’m really keen to purchase this, however I would need Stripe integration. You have mentioned a few times in the comments that Stripe is coming. Is this something thats really coming? If so do you have an ETA, as in is it weeks, months or years away?

Thanks!

Luminary

Hi,

I still do not have an ETA at the moment. clientResponse is due for an update in early 2015.

aristaz Purchased

Hi,

I have error everytime there is email function included on task. the error is “There was an error, and the email could not be sent at this time. “

Please tell me how to fix this. My hosting only allow email sent from name@mydomain.com. and I have set that as my primary admin email and site email.

thank you

Luminary

clientResponse uses PHP’s sendmail. Make sure your host supports this.

aristaz Purchased

Hi,

I have error everytime there is email function included on task. the error is “There was an error, and the email could not be sent at this time. “

Please tell me how to fix this. My hosting only allow email sent from name@mydomain.com. and I have set that as my primary admin email and site email.

thank you

Default-user
aristaz Purchased

by the way.. During installations the scripts was successfully sending the “success installation” email to me.

Default-user
aristaz Purchased

RESOLVED. apparently i Put URL address on site name on the site settings.

Hi Luminary,

Would like to buy it but what are the language includes ?

English => Sure :-) French => ? Spanish ? Italian => ?

Regards

Luminary

Hi,

clientResponse is Translation ready, but you will need to translate it to the language you would want to use.

HI,

Greetings Nice management system, after reviewing the demo online, I am thinking to purchase this system, but I want to know if we can add few things?

1. Can we add an google analytics for the projects if we are working on? 2. would it be possible to have time tracker to take screenshots ? 3. If we upload any documents in the report section would it send to clients personal email, 4. can we have a live chat so that we can discuss with clients and managers? 5. I have few services package in my website, and if any client would purchase it, then it should take him to register for an account with this system and then that services package should be directly added to his project menu, so would that be possible or is there any option in the system to interface with the purchase button?

Please advise me about these details,

Thanks Nick :)

Luminary

Hi,

A few answers:
1. I am not sure I understand what you are asking here. Adding the Analytics code to the project notes (etc.)?
2. What do you want the screenshots of? Even if it did take screenshots, it would hold them on your computers clip board (which requires flash for the most part), you would need to do something with them.
3. Uploads all ready do notify the client/admin.
4. Live Chat is a possibility for a future update.
5. I plan to add more of a front end in the next update, which would allow something like what you describe.

Hope this helps :)

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