Discussion on CCGallery WP - Multimedia Gallery Wordpress Plugin

476 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hey there, I love this plugin and it was working great, but since moving the site over to our clients server, it is no longer working. I updated to the latest version, and even though all my settings are correct on the backend, the page just has the spinning loader circle. Any ideas?

http://173.15.105.84:84/?page_id=210
cosmocoder

I am getting some javascript errors in your page which are probably interfering with the processing of the gallery script. Disable all other plugins an then try the gallery.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi I’m using ccgallery on my site http://www.robfostermusic.co.uk

For single instances of songs, I’m using the native wordpress [audio] shortcode which is supposed to show a grey player which has airplay for ios devices, when I first load my homepage! this player shows up for a split second then changes to a mediaelements black player ,I used to use the mediaelements plugin on my site, but I’ve uninstalled it as I want to use the native wordpress player, so my question is, could ccgallery be interfering some way with the native wordpress audio shortcode, as I know that ccgallery uses mediaelements as it’s engine. Also I asked a question a while back as to whether ccgallery would ever have airplay on it, and you said it would in a future release, do you have any update on that?

Thanks very much

Rob

cosmocoder

No the plugin is not interfering with your song embeds. Wordpress now ships with the Mediaelement.js player and uses it for audio/video playback.

I have no update on the Airplay support. It seems that Apple has not provided any way to include Airplay in a custom player such as Mediaelement.js

robfoster

Ok thanks for the reply

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I was wondering how to request a refund for this plugin I’ve been trying to get it work for a few days now… and it’s not working with the site at all.

cosmocoder

Sorry to hear about your trouble. Please provide a link to your page so that I can inspect the problem.

Default-user

the site is http://spotlitecinema.com I had to take it down.. but can it back up on a page the videos are not working at all and I think it has to do with the overall theme I’m using.

cosmocoder

You can embed a sample gallery in any page and give me the link to that page.

Default-user
http://spotlitecinema.com/test/ the coverflow doesn’t work.
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Can’t get the vimeo videos to Play in IE on the sound plays!

spotlitecinema.com

cosmocoder

I see that the gallery is not loading in IE8. This is happening because you have not loaded the IE9.js file as instructed in the documentation.

Default-user

the customer is claiming to still not see the vimeo videos play only the sound I dropped the code in and I see it for myself. Could there be an issue on his end because he’s claiming to have checked it on 3 devices and I’ve checked it on multiples devices and it works.

Default-user

disregard this message it was a client issue.

  • Bought between 50 and 99 items
  • Has been a member for 0-1 years
  • United States
superdoc Purchased

Just have to say that not only is this beautifully designed but the customer support is Class A. I had problems with it displaying properly in my theme, “The 7” and Cosmo went into my site via FTP and hand delivered a new stylesheet. Looks great now! Thanks Cosmo. Just gave you a 5 star report card.

Mark, Miami, FL

cosmocoder

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
selkins Purchased

Hi, Great plugin! I am having a problem that I am hoping you can help me out with.

I have 14 videos (mp4) and all of them are cropped off at the bottom. When the videos play about 10-15% of the video is cut off – almost like it’s not centered. Can you suggest a fix for this?

Thanks, Scott

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
selkins Purchased

Hi, One other thing I’ve noticed and it’s serious. The video gallery loads just fine in IE 11 but does not open in Chrome, Firefox, Safari or Opera.

I get a blue circle rotating like it’s trying to load but nothing happens. The blue circle just keeps spinning.

How can this be corrected? Thanks, Scott

cosmocoder

Thanks for purchasing!

Have you set the correct mime-types for the video files? Read the documentation where this has been explained.

As for the centering problem, I need a link to your page to inspect it.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
selkins Purchased

Hi, Thanks for replying. I got the gallery working in all the browsers. I had a cache plugin activated that seemed to be the problem.

I will gladly send you the link to the site. Can you give me an email address to send you the link? Thanks, Scott

cosmocoder

Contact me through my profile page message box.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I purchased CCGallery two years ago. How do I go about updating to version 4? I currently have version 2.1.

Frank

cosmocoder

Just download the new version, and then replace all the old files in your server with the new ones. The instructions have been mentioned in the provided documentation.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello. Love the plugin! I was wondering if you could help me on a browser issue regarding the Coverflow on the CCGallery.

The Coverflow works great in the other browsers, but in Internet Explorer 9, when viewing, (which I viewed on a couple of systems), the Coverflow doesn’t load. In fact, it just displays a “loading” icon but never loads.

For reference, you can look at the following link in Internet Explorer 9:

http://centerforcedatasolutions.com/website-design/ On the left-side is where I have the Coverflow appearing.

Thanks, G Kent

cosmocoder

Thanks for purchasing!

You are not using the HTML5 doctype in your page. IE9 requires that doctype in order for modern HTML5 features, such as Canvas, to work there.

Default-user

I changed my doctype to <!DOCTYPE html> in my header, (which is for HTML5), and the Coverflow mode still doesn’t load. Can you see anything else? Thanks much?

http://centerforcedatasolutions.com/website-design/
cosmocoder

IE9 is not reporting any errors so it is difficult to diagnose the problem. I can only see that none of the gallery images have loaded there. Maybe some plugin is causing an unseen conflict. Disable all your other plugins and then see if the gallery is working. If it is then enable one plugin after the other to see which one was causing problems.

It could also be that there is something in the html that is still forcing IE9 to not use modern HTML5 features. Open the CCGallery demo posted in Codecanyon and see the source code for the html file. See if you have used all the meta tags that the demo uses.

You should remove the following line from your <head> as that shows up as an error on html validation:

<head profile="http://gmpg.org/xfn/11">
  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
jshapan Purchased
I just sent you a direct email with login info. http://pulsedharmonix.com/video-center/

The gallery work fine until you add another video or image to it. Then it stops and just spins. This was a problem before and I had to create an entire new gallery to make it work again.

I don’t want to have to do this each time as it is now has over 20 videos and images… and I should not have to do this.

Again… it was working fine today until I added one more gallery item for Youtube exactly as I always do… not anything out of the ordinary. No other settings were changed what so ever.

Please look for my email that was sent with all the WP login info.

Thanks so very much! Love the gallery, when it is working.

JKS

cosmocoder

Replied to your email.

Default-user
jshapan Purchased

Thank you so much for going in and finding out what “I’ had obviously done incorrectly. Your customer service is incredible and so appreciated. Heads above the majority. It was fast and professional, I highly recommend this gallery!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hola cosmocoder, perdón por escribir en español, no se inglés. Estoy utilizando este pluging pero cuando añado un link a vimeo se cuelga y se queda pensando sin abrir la galería. Quisiera saber si es que hay algo que hago mal. www.ondaestudios.com/hola Ahora mismo no hay ningún vídeo de vimeo.

cosmocoder

Please post your comment in english.

Default-user

Hi, I´m using this Plugin but when I add a link to Vimeo it stops loading and doesn´t open the gallery. Also, not only do I have to delete this entry for it to work, but also the previous one even if they´re not related. The Plugin is in www.ondaestudios.com/hola.

I would like to know how to sort this problem out.

Thank you very much,

cosmocoder

Check if you are setting an image file for the Vimeo item to be used as thumbnail. Also in your page I am getting a “502 Bad Gateway” error when the browser tries to load gallery data from the back-end.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

i added gallery on my website but its not working http://www.readyedgetechnologies.com/dev/wordpress4/gallery/ access login admin admin also in admin after adding 2nd item, its not expand the item http://awesomescreenshot.com/0102mdxg2f

I am using wordpress Latest version, tried after deactivating all plugins

cosmocoder

Thanks for purchasing!

I inspected the page and saw that there are two versions of jquery in your page (1.8.2 and 1.10.2). You need to fix this first. Also I think some other script in your page is overriding the default click action on the coverflow thumbnail (which opens the overlay). When I click on the thumbnail then a # tag appears in the page address, which makes me suspect some other script in the page.

Disable all your other plugins and then try out the gallery and see if it works. You could also try out the gallery in the default WP theme. Also I could not access your WP Admin. It is better if you send login info through my profile page message box rather than posting it here publicly.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Im struggling to add new items to the gallery here

http://www.robfostermusic.co.uk/music/present/

If i remove the song no destructive edit, it works again, but i have had this song working before, it seems also any new song doesnt seem to work as ive tried adding them, any ideas? thanks rob

cosmocoder

The last audio item does not have any associated image file, which is why the gallery is not loading.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
spessah Purchased

I’m having a loading issue as well. It seems that when I loaded the new version all I see is the spinning loading cycle

cosmocoder

Thanks for purchasing!

I need a link to your page to inspect the problem.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jdwm Purchased

Hi,

We’ve setup the gallery and it’s not loading. It only displays the loading icon.

We’ve looked for javascript errors but we can’t see any. The url is http://dvpimage.com/?page_id=250

Please advise, thank you.

cosmocoder

The gallery is not loading because the for the second last item, which has the image “Don’tdvp.jpg”, the thumbnails have not been generated. Ensure that your uploaded images do not have spaces in their names.

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