An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by WebSmacker
Frequently Asked Questions
How can I change the text below CCBill on the Checkout page?
Open the file: catalog\language\english\ccbill.php and change line 3 to whatever you want it to say.
Why are the test cards not working?
You need to contact CCBill. They will add your IP address to their system to allow you to test.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.