91 comments found

hi,

is it working in wp3.9 also or when will you update it for it?

xenioushk

Hi studioviv,

Thanks for your question.

Yes, It’s working fine in WP 3.9.

Hi xenioushk,

I like this plugin, already bought it but I’d like to do some color customizing now. If my faqs are closed, it would be great to have a invisible (transparent) box under them and only the text of the question should be visible in black color. Is it possible with changing php code? Thanks in advance!

xenioushk

Hi Tenchikasui,

Thanks for your question. I’ll try to add this option in next version 1.5.0

Cheers!

xenioushk

Hi Tenchikasui,

You can use “Light Theme” from theme list. You will found that theme in FAQ setting page. I hope that will fulfill your requirement.

So far I can see 100% transparent is not possible.

Thanks.

I have a conflict in WordPress that your plugin seems to be causing. When I installed it into WordPress today, the plugin caused the Post Editor to freeze on the VISUAL tab, and I could not switch over to the TEXT tab. Once I Deactivated this plugin, the system was back to normal.

Please try and fix, I really like your plugin and would hate to have to find something else

xenioushk

Thanks for your comment.

Please send your WP admin panel info via my profile page. I need check. Thanks.

xenioushk

Replied :)

Won’t work. Only 3 selections on admin tab. No topics choice. Code editor comes up on screen as a total blank. I just bought this and so far, a disappointment.

rayted32

OK, it looks like you have two tabs on the admin dashboard: One with just FAQ and three choices and the other with Advanced FAQ with seven (7) choices. I have made some headway with the newer menu although, I still can’t get the “BWL Advanced FAQ Manager Shortcode Editor” window to appear. It just shows up blank. I’ve got you set up as xen (admin) and I’ll email you the pw when you are ready.

rayted32

Update: The first menu was a competitors which I failed to deactivate. Strangely, it had the same first three (3) menu captions. So now, the only issue is the Shortcode Editor not showing up. I poked around to see if there would be any plugins causing the problem and found nothing out of the ordinary. You should check, however and let’s get this thing figured out, ey?

xenioushk

Replied :)

Hi Xenioushk

2 things I need to know before I buy this awesome looking plugin:

- Can I configure the messages of the faq for each faq differently? (as I live in a country with 3 official languages…). Or are messages like “Found 1 FAQ !” translatable (po/mo file)? - Is it possible to meter the number of hits on certain questions (build in, Google Analytics, ...)?

Thanks for your reply!

xenioushk

Hi,

Thanks for your comment and questions.

1. Plugin texts are translatable using po/mo file.

2. There is no built in hit counter for FAQ. But, If you display FAQ contents in a single page then “google analytic” can track how many hit received by user.

Thanks.

Nemoos Purchased

Dear buyer and community. This great plugin has a voting function. It would be a nice feature to display the questions with highest vote in a widget. Who does think the same?

Replace all files and directories in your “bwl-advanced-faq-manager” folder.

Does this mean delete all existing and upload new all ftp copy new replacing existing if asked to do so?

xenioushk

Ya, exactly. Replace all old files and folders inside “bwl-advanced-faq-manager” folder :)

Thank You!

Is it possible to restrict the number of answers that show int he widget?

if there are in total 50 answers, int he sidebar widget to display 3-4 by default?

xenioushk

Hi,

Yes, its possible to restrict number of answers using shortcode. You just need to define how many items you want to show. That’s all.

Regards, Mahbub.

gcalas Purchased

There’s an issue I discovered that has forced me to removed your plugin. It seems that when your plugin is enabled, WooCommerce’s Order Status Filter doesn’t work at all.

Please look into this issue and let me know.

xenioushk

Hi,

Thanks for your message. Please send me a screenshot via my profile page. http://codecanyon.net/user/xenioushk

Thank You!

gcalas
gcalas Purchased

Mate, there’s nothing a screenshot will prove or help with. The only issue is that the Status Filter doesn’t work. There is no error message. Any ideas on what could trigger the issue? Does your plugin have any code that interacts with the status filter?

xenioushk

Mate, I’m bit confused what did you meant by “Status Filter”? That’s why I asked for screenshot. Let me know.

Thanks.

Hi, I am interested in the plugin, but i have a question: We have our own help desk software, and we want to access the faq database in order to show the user info before they post a new ticket, but i dont know where the plugin store the information.

The question: if it’s posible to query the ‘database’ to show the user information related to the ticket to try to avoid they post the question and they can find the solution inmmediatly ? Thank you

xenioushk

Hi,

Thanks for your interest :)

FAQ plugin using custom post type to store data in Database. You can categorize your questions by category and tag section. Then using shortcode you can display FAQ question and answers any where of your website.

Regards,

Mahbub

Default-user

I’m sorry but my question isn’t resolved yet, I need to know if the questions and answers are actually stored in a database or where? We need to be able to query the information in an application which has no releation at all with wordpress. Thank you.

xenioushk

Sorry, this is a wordpress plugin. so it will not work without wordpress application. Thanks.

hi,

i am using your plugin with jupiter theme..it is installed correctly and i have configured it but on the page where the FAQ are listed , an error and warning is coming i donno why. preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in C:\xampp\htdocs\vacademy\wp-content\plugins\bwl-advanced-faq-manager\shortcode\bwl_advanced_faq_manager_shortcode.php on line 48

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in C:\xampp\htdocs\vacademy\wp-content\plugins\bwl-advanced-faq-manager\shortcode\bwl_advanced_faq_manager_shortcode.php on line 56

Please reply its urgent.

xenioushk

Hi Zack,

Thanks for your message. It seems you did not purchased my plugin. Please send a message from your envato account that you used while purchasing my plugin.

Thanks.

Default-user

Hi,

No my client purchased it.i am just a developer if you want i can ask him for the customer id. please suggest me how i can resolve this issue.its urgent.

xenioushk

Hi Zack,

I can understand your point. Just request your client send me an email form his envato account. I’ll send you quick response :)

Thanks.

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