80 comments found

  • Exclusive Author
  • Brazil
  • Has been a member for 0-1 years
  • Bought between 10 and 49 items

i haven’t bought the plugin YET, but for i can see is the best FAQ plugin around here. Great job on that, get my money in a few weeks.

Just one question, I use MYcred Plugin, and it have a shortcode to sell content with points do you know if is possible to use a shortcode on the FAQ? So before the user read the FAQ he should buy with points first so him can see the content.

Thanks

xenioushk

Hi johnkilla,

Thanks for your nice words :)

I’m not sure about how Mycred plugin work. But, You can add any shortcode as a FAQ content.

Thank You.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Is it possible to link directly to individual FAQs?

xenioushk

Sorry, you can’t set direct link to an individual FAQ.

Thank You!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, first of all thank you for the great plugin. I would like to submit a translation to the developer. How can I do?

xenioushk

Hi Pippo,

Thanks for your message.

I’m not sure about your question! Did you mean, you want to submit a translation file to the developer or something else? Please write in details and send your answer my via my profile page.

http://codecanyon.net/user/xenioushk

Thank You!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

hello… is there some demo version of plugin or something to see if BWL FAQ manager isn’t colliding with some themes javascript on my site? thank you mario

xenioushk

Hi Eshu,

I’m sorry, there is no demo version available for this plugin.

Thank You.

Default-user

ok i see… i just ask because i tried almost every one avaliable on wordpress site and only few worked (some js compatibility issue) but not the one with some of functionality this one offers like ask form search form ect… still can you just tell me this one is based on jQuery or what? thank you mario

xenioushk

Hi Eshu,

Ya, this plugin has been created based on jQuery.

Thank You.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
dpeek Purchased

Just purchased. I may need a refund because it doesn’t work with Chrome, IE, Safari, much less tablet. Only firefox handles it. I have tried using it on this url: http://www.bridgewellconcepts.com/google-places-optimization-services/

Default-user
dpeek Purchased

Still seeking a response please.

xenioushk

Hi Dpeek,

Thanks for your message.

Ya, I’d checked your website and so far I can see your theme stylesheet override FAQ plugin stylesheet. That’s not the issue of FAQ plugin.

Also, Please check demo URL of FAQ plugin in all browsers and you will see it’s working pretty good in all browser.

For more information and help you can contact with me via my profile page. http://codecanyon.net/user/xenioushk

Thank You! .

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I have created FAQ with one category. I copied the shortcode to the FAQ page. There are two problems: 1. As page title appears title of first faq question, not page title I gave to FAQ page. 2. Accordion is not working, I either see excerpts or full text of each faq, but I cannot see only titles which you can open by clicking on them. Before it was working ok, I tried every option of the plugin but no change. Everything is up to date. Can you tell me what is wrong? thank you.

xenioushk

Hi,

Can you please send your website URL via my profile page. http://codecanyon.net/user/xenioushk

Thank You! .

Lidija_L

Hello, I have sent you URL but you haven’t replied.

xenioushk

Replied :)

Lidija_L

Thanks, I received email. I’ll try your suggestion. :)

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 7-8 years
gunkel Purchased

After installing your product, all standardmails in Wordpress are destroyed. No linebreaks, all links are away.

xenioushk

Hi gunkel,

Can you please send your website URL and admin panel information via my profile page. http://codecanyon.net/user/xenioushk

Thank You! .

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
zignjny Purchased

Initial purchase and install on 3.8.1 has had no issues. Thank you for that. My first impression (after one day) quickly generates two new feature requests:

1. Provide the ability to filter the FAQ list by categories or topics.

2. Provide the ability to isolate individual FAQ s to allow printing or sharing. The FAQ system that ‘Advanced FAQ’ replaced allowed us to right click on the question, open in new window. From there the user could print or share. We currently give users the ability to print any site info using Print Friendly. We will use the FAQs as part of a teaching/learning site.

Note, our Print Friendly button does appear on the individual FAQ page so all we would need would be a built in link to that page for each FAQ.

Thanks. Keep up the good work. Hope you keep improving this product. Ken Z

xenioushk

Hi zignjny,

Thanks for your comments.

1. Filtering by categories and topics already available in this plugin. Please check documentation for more details.

2. Send me your website URL via my profile page, so that I can check. My profile page. http://codecanyon.net/user/xenioushk

Thank You.

zignjny
zignjny Purchased

For #1 I am referring to the backend. under ‘Advanced FAQ > All FAQs’. I realize that you can filter FAQs on the front end via shortcodes. On the backend, the only filter is by date (Show all dates or by month). This is too limiting when maintaining hundreds of FAQs. Ken Z

xenioushk

Okay, I’ll consider your idea :)

Thank You.

zignjny
zignjny Purchased

For #2 info has been sent. Ken Z

zignjny
zignjny Purchased

It does not seem that you have taken a look at #2 yet. Please check your account associated with http://codecanyon.net/user/xenioushk for access info.

zignjny
zignjny Purchased

Decided to go a different way. Consider this closed. Keep improving this FAQ! Ken Z

xenioushk

Hi Ken,

- You suggested feature #1 has been added in version 1.4.8 :) - I tried to enter your website but it showed me an error message. I just sent you an email with screenshot. Please check.

Thank You.

zignjny
zignjny Purchased

Thank you. I will install and check it out. Do not worry to get into the site. I decided that FAQ should be small and that it is not so important to be able to print. If I want to print an FAQ I will put a FAQ shortlink into the FAQ so the reader can click to the FAQ page. There he will find my standard print button which appears on every post and page.

zignjny
zignjny Purchased

1.4.8 is installed and the FAQ admin filtering is perfect. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is there a shortcode to allow display of media images in a FAQ? The image is in the media gallery, but after inserting in the FAQ, it does not display.

Mark

xenioushk

Hi Mark,

Thanks for your question.

You can easily add media library image/video inside FAQ post. Our FAQ also work with theme shortcode. You can add your theme shortcode as FAQ content. I’ve added few example in demo page. Check this now :)

If you have face any issue, please send your website URL and admin panel information via my profile page. http://codecanyon.net/user/xenioushk

I’m here for your support.

Thank You.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years

I was notified of an update by email. SInce the changelog wasn’t updated yet on the item page, I downloaded the file and noticed there wasn’t any entry for March in the file either. Though there was apparently new info added to the changelog in March, it was listed as Feb 15. Just a typo? Should be March 15?

xenioushk

Just few moment ago, received approval confirmation from reviewer. I’ve updated change log on item page.

In documentation file there was a typo, It should be “March 15” instead of “February, 15”.

Thank You :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

hello im administering a web site and the owner purchuised the plugin… i have 40+ questions and some of them are realy long one so i need pagination… you said in one of your comments that you can use limit option to limit numbers os quastions, but that really is not a pagination? its only a restriction? or am i doing somethin wrong? oh yes i foret to mention im using FAQ tabs.. is pagination possible for tabbed FAQs? thank you! mario

xenioushk

Hi Mario,

Thanks for your question.

Pagination feature is not currently available in this plugin, you can only limit no of faqs you want to display. But I appreciate your idea and I’ll try to add this feature soon.

Thank You :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

thank you for taking that in consideration…. so here is the example: http://sretnodijete.net/advanced-faq/ and maybe introduce the read more feature in question too lol here questions are in forms of eseys so maybe that would help to make box lil bit shorter thank you!

xenioushk

Hi Eshu,

You didn’t purchase my plugin, So how could you install that in your website?

Let me know.

Default-user

plugin was bought under username Marija_Mapilele you are free to check it im just administering their website…. ))

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi – My website is in two languages and I use WPML. Will that work with this plugin?

xenioushk

Hello,

sorry, currently my plugin is not support WMPL

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
zignjny Purchased

Display Single FAQ by ID

I would like to use the content of single FAQs as course material in eCourses. Can I use a BWL shortcode to pull one FAQ by its id?

Note: -Pulling by cat does not get me the specific FAQ. -Pulling by topic gets me a single FAQ but requires that I assign a unique topic for each unique FAQ. Not a good idea.

If you can provide a shortcode that allows display by id? Then can it be selectable to hide the title and only provide the answer?

Thanks for your consideration. Ken Z

xenioushk

Hi zignjny,

Single FAQ options is not available in my plugin. For custom work please contact with me via my profile page. I’m available for freelance work :)

Cheers!

zignjny
zignjny Purchased

Can you add a selection in your current shortcodes to have the FAQ display open instead of closed?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Sweden
emmig Purchased

Hi, I would like to have my FAQ posts sorted alphabetically in one category. Is it possible?

Great plugin :-)

xenioushk

Hi Emmig,

It’s possible. Please follow the instructions -

1. Go to faq shortcode editor and click “category” radio button.

2. Select “order by” value as “Title” and Order Type as “Ascending”.

That’s all :)

Let me know, if you need more help.

Default-user
emmig Purchased

Hi again, of course it is possible :-) I have missed to update the plugin.

Sorry for the miss… and thanks for your quick answer.

xenioushk

No problem emmig.

Please give a 5 star rating for my plugin :) http://codecanyon.net/downloads
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
hi! here i have example of using bwl advanced FAQ http://sretnodijete.net/advanced-faq/ is it possible to introduce the read more feature in question too lol here questions are in forms of eseys so maybe that would help to make box lil bit shorter thank you!
xenioushk

Hi Marija,

I’m sorry there is no option available to shorten question text.

Thank You!

  • Bought between 1 and 9 items
  • Greece
  • Has been a member for 3-4 years

Hi and thanks in advance for your help.

When i enable the plugin the site stops working i’m using the “the7” theme.

xenioushk

Hi scorpio,

please send your website URL and admin panel information via my profile page. http://codecanyon.net/user/xenioushk

Thank You.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
zignjny Purchased

Please consider adding a selection in the shortcodes to have the FAQ display open instead of closed ? Thanks, Ken Z

xenioushk

Hi Zignjny,

Did you mean, open all the FAQ question answer when load the page? Let me know.

Thanks.

zignjny
zignjny Purchased

Yes. Open any FAQ returned as a result of a shortcode request. If three FAQs are returned, open three. If a page is returned, open all on the page. If one FAQ is returned open it. Ken Z

xenioushk

You will get an email when uploaded new version with your requested feature :)

Take care.

zignjny
zignjny Purchased

Thank you for your support. I await the update. Ken Z

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
zignjny Purchased

Please consider allowing selection to display the posting date to the FAQ answer (similar to the date shown in a standard WP post. We are using the FAQs as part of a knowledge base and it is very helpful to quickly see the age of the information presented in the answer. Ken Z

xenioushk

Again, nice idea :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
zignjny Purchased

Please consider displaying and ‘Edit’ link on the FAQ answer to allow an authorized FAQ editor/author/contributor to go directly to the FAQ edit screen just as is done for regular posts. Thanks, Ken Z

xenioushk

Thanks for your idea :)

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