Support for Allground - Fullscreen Backgrounds for WordPress


QueryLoop supports this item


Popular questions for this item

WordPress throws “The package could not be installed. No valid plugins were found. Plugin install failed.” when trying to install the plugin.

The package you download from CodeCanyon includes both the plugin and the documentation. You must first unzip the file you downloaded and you’ll see the documentation folder and the plugin zipped file. This is the zip file you must upload. For more info, check the documentation.

I got notified about an update, where can I see what was changed in this version?

You can see the changes in the Changelog section in the documentation.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy