An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by eridan

They will respond to buyers' questions via email at mile.lazar@gmail.com.


Additional information from eridan:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How to add a homepage for a particular language

Go to acms admin and add a homepage just like any other page. The only difference is in the URL field. Just put slash in it ”/” and make sure you have the right language selected. And that’s is. When you choose particular language on the front end, this page will be loaded.

Note: Make sure you’ve already created language folders if needed, as mentioned in the documentation. Otherwise, some error message may occure.

How to add menu items to the particular menu and change its order?

Login to acms admin. Click on “View menus”. You’ll get the list of available menus for each language.

Click on the identifier of menu which you want to change. That’s it. Here you can add new items, delete or update the current ones.

There is also available an option called “change order” for changing order of the menu items of the particular menu.

How “Search engine optimization” section work?

There are four text fields available when you click on this section.

First, “Browser title” text field is used for the page name displayed in your browser tab. Second, “H1 title” text field is used for the page title in the actual site content.

If any of these fields is blank, the default page name will be used.

Third and fourth text fields are standard meta keywords and meta description tags which can be added for each page separately.

What title field means when adding a new menu or editable element?

Title field is for internal use only.

You can put some description for each menu or element so you can know for what or where this menu or element is used.

For the example: You have a menu with an identifier “main”. So, you can write a description like “This is the header main menu” or whatever you want it to be.

Is it possible to add new menu items with the external urls?

Sure. Go to “View menus” and click on the identifier of the menu you want to change. Enter any external url to the URL field and check the “Open blank” checkbox if you want to open that url in a blank tab or window.

Click “Save” and that’s it.

I’m getting database error even if my username, password and database name are correct

Open application/config/database.php file and chage $db’ default ‘ with $db’ default ‘

I’m getting database error even if my username, password and database name are correct

Open application/config/database.php file and replace $db host with $db hostname

I’m getting Page not found error

Open application/config/config.php file and change uri_protocol to REQUEST _URI

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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