An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by liviu_cerchez

They will respond to buyers' questions via the contact form on their profile.

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Frequently Asked Questions

Is the plugin ready for responsive design? Does it have support for full page view?

Yes, the plugin auto re-sizes the panorama image based on the container’s dimensions.

I’s like to open a detailed image when I click a hotspot. Is that possible?

Yes it is. The hotspots can be handled easily with a lightbox plugin like fancybox. There are examples included for this type of integration.

Does the plugin have mobile, touch pad and desktop full support?

Yes it does. Mobiles and touch pads have swipe support and desktop web browsers have mouse-wheel support built in.

How can I auto-scroll the panorama and show the sliding controls by default?

<script>    
  $(function(){
     $('.panorama-view').panorama360({
       sliding_direction: 1,
       sliding_controls: true
     });
  });
</script>

How can I easily create hotspots based on my panorama?

There is a small online tool that can help you place the hotspots dimensions: http://www.maschek.hu/imagemap/imgmap

Android seems to have a problem with scaling the image, how can I fix it?

To prevent the Android viewport from scaling you can set the viewport density to the device API’s:
<meta name="viewport" content="target-densitydpi=device-dpi, width=device-width" />

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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