I’m not receiving any e-mail from CodeCanyon.net .. so no e-mail when someone purchases my item, no e-mail when someone comments my item… I have checked my spam folder and nothing.. I have changed my e-mail address.. still nothing… I have changed it from @gmail to @wpbrickr.com .. still nothing…
What to do? Where’s the problem?
There’s no problem, nobody receives emails with new comments or when a file is purchased. You’ll receive messages only if someone decides to contact you from your profile page, usually to request support.
- Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
- Open a support ticket if you would like specific help with your account, deposits or purchases.
- Item Support by authors is optional and may vary. Please see the Support tab on each item page.
Most of all, enjoy your time here. Thank you for being a valued Envato community member.