Why codecanyon disable my account that i have bought more than 4 items

2 posts
  • 2 Years of Membership
absolutex2
says

My account username is absolutex Why codecanyon disable my account that i have bought more than 4 items, I just only create ticker to codecanyon about payment issue.

Not receive Download link on Transaction ID73M77230NL2367XXX , (Purchase item Max Mag – Responsive Wordpress Magazine Theme from user MVPThemes on ThemeForest) I have previously purchased but not downloaded the link, and I have checked my payment in paypal and noticed that the system has no record of payment. Then I have to purchase again. And get download link. But when I returned to paypal i got double transaction of payment 47.00 and 47.00 again.

What should i do??? disable my account to solve you problem??

Sorry with my english. Thanks.

2 posts
  • 2 Years of Membership
absolutex2
says

My ticket id is YPZ -147-47577. Please unblock my account, I’m just a customer who wants to purchase some code in codecanyon.net!

6839 posts
  • Envato Team
  • 5 Years of Membership
  • Canada
  • Envato Live Participant
+13 more
KingDog
Envato team
says

I’ll forward your ticket to Support right now. Thanks!

1 post
  • 6 Years of Membership
  • Collector Level 2
  • Thailand
absolutex
says

Thank You Very Much :D The problem has been solved

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