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Visual Composer won't upload from zip

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weplaygo says

Just purchased Visual Composer and it won’t upload from the zip – get this error message -

The package could not be installed. No valid plugins were found.

Plugin install failed.

Has this happened to anybody else and is there a solution other than a refund?

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Pricop says

I suggest you contact the author of “Visual Composer” first, also if he didn’t specified that the plugin can be uploaded via ZIP , then I guess you have to do it manually via a FTP , but the best way is to contact the author first, I highly doubt you gonna get a refund.

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