CodeCanyon

Re-downloading

35 posts
  • Bought between 500 and 999 items
  • Has been a member for 5-6 years
rez says

On a products page, I used to be able to click a link to do re-download a product that I have purchased. Now the link just goes to my downloads section. Why was this changed? I have 24 pages of downloads and it’s VERY inconvenient to find updates or just files I misplaced.

Is there an easy way to find my purchases from a product page? Sometimes I don’t even remember which CSS buttons I purchased and search products first. Being able to search my purchases would also be helpful.

It’s odd to me how such a great company and website can be so weak in this area. I feel like I am missing something obvious here. Is there a way to do these things? :bashful:

991 posts
  • Sold between 100 000 and 250 000 dollars
  • Elite Author
  • France
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  • Author had a Free File of the Month
  • Contributed a Tutorial to a Tuts+ Site
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+4 more
Pixelworkshop says

Strange change, things used to be easier but it’s maybe temporary.

583 posts Senior Community Officer
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  • Bought between 10 and 49 items
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+3 more
Carmen staff says

Hi Rez, Unfortunately we don’t have a purchase search on the Marketplaces. However, we do suggest that buyers download their items and keep a local copy of all their purchases. This is because from time to time (for various reasons) items are removed from the Marketplaces. I hope this helps, :) Carmen

35 posts
  • Bought between 500 and 999 items
  • Has been a member for 5-6 years
rez says

Thanks Carmen. I have all of my files downloaded but when I use one, I want to make sure I have the latest version. From time to time, I also like to look at purchased products that authors update regularly. I have to scroll through 24 pages of downloads.

You have a download section for me but there isn’t a way to easily get to my desired file.

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