Quite simply, the withdrawal system is a month out. It told me I tried to remove money on Auguest the 29th and that it will be processed on September the 15th.
Is there any chance this can be looked at, and can you confirm that I will get paid out on the 15th Aug not 15th September.
It is not wrong, it is how they do it.
Right underneath the Make A Payment Request you will find this note
All withdrawals are issued on the 15th of the following month (except when the 15th falls on a weekend or public holiday, in which case it is issued on the next business day).
It is wrong. It said I tried to remove my money on the 29th August. It was the 29th July. If it was the 15th of each month, it SHOULD be 15th August, not 15th September.
Bump. The lack of reply from admins is extremely disappointing. I dont see much point in having this forum if feedback is going to be ignored.
Just email support. They always provide fast answers except on week-ends ( which is today )