CodeCanyon

No Support from Item - Accidentally Bought - Need refund

32 posts
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • India
  • Sold between 1 000 and 5 000 dollars
QUBESYS says
Bought this extension today and found that, its not working and faulty package. http://codecanyon.net/item/portfolio-for-wordpress/610791

Checked comments and found that, the developer has not replied any of the complaints since 6 months or above. He looks like a famous author, but Im not sure, why he is cheating users.

Whatever, I dont care, as long as I get my refund processed.

Let me know, where to ask for refund.

1663 posts
  • Sold between 50 000 and 100 000 dollars
  • Author had a Free File of the Month
  • Bought between 1 and 9 items
  • Exclusive Author
  • Europe
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
Tean says

You should contact support.

32 posts
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • India
  • Sold between 1 000 and 5 000 dollars
QUBESYS says

Where ?

URL ?

1663 posts
  • Sold between 50 000 and 100 000 dollars
  • Author had a Free File of the Month
  • Bought between 1 and 9 items
  • Exclusive Author
  • Europe
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
Tean says
722 posts WordPress Ninja
  • Microlancer Beta Tester
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Most Wanted Bounty Winner
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
+2 more
TylerQuinn says

Bad package usually = incorrect install.

It also says its only good up to v3.2 of WordPress.

6 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Romania
  • Sold between 100 and 1 000 dollars
cipcip says

Maybe he thought it was a standalone script, so in this case is not the author fault.

1 post
  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
potbelly1981 says

Support the tortoise will answer buyers questions when h…freezes over over. In general you just write and continuing writing. But Goodluck with the nonexistent support.

Take care

32 posts
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • India
  • Sold between 1 000 and 5 000 dollars
QUBESYS says

Ok I got the refund and asked the support to delete that item and ban that user as well.

Without support, its like cheating the fellow users.

679 posts
  • Attended a Community Meetup
  • Bought between 50 and 99 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 3-4 years
  • Most Wanted Bounty Winner
  • Referred between 500 and 999 users
+2 more
mordauk says

Ok I got the refund and asked the support to delete that item and ban that user as well. Without support, its like cheating the fellow users.

Not to make light of it (obviously he doesn’t provide great support), but that author is the single highest seller on Code Canyon; there is no way he will get banned or reprimanded in any way, aside from poor ratings.

32 posts
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • India
  • Sold between 1 000 and 5 000 dollars
QUBESYS says

Well, in that case, all the movies which Angelina Jolie gets featured should hit, why do they get flop! Ha ha..

Anyways, I got the refund, so Im out of this cheating item.

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