Yes soon its picture will appear on milk cartons. It’s funny and at the same time it’s not quite so.
Five days ago I noticed one of my items was missing. Let’s say one of my “strong” ones. An icon set that made 25(or even 27?) sales during its first month here. I was well upset by this… t-tragedy and decided to submit a ticket to our brilliant support team. In 20 hours I got the first (and also the last till now) answer: “Hey there, it’s X speaking. I dunno what’s going on with your item. Let me check”. This “check process” lasts… erm… three days.
Now what can I do? (I know I can 1) cry; 2) complain here; tried the first one and it doesn’t help).
There was nothing wrong with my file. It was all mine (still have all the sketches and sources and… whatever else to prove it), it was quite popular and well done (believe me; also its sales speak for themselves). Besides in case there was some… well… suspicion or something I would expect a warning or a letter or some other request/chance to give an explanation. But no nothing. It’s wiped out just like that.
Any suggestions fellow graphicfishermen?
- Sold between 10 000 and 50 000 dollars
- Author was Featured
- Contributed a Tutorial to a Tuts+ Site
- Referred between 1000 and 1999 users
- Bought between 10 and 49 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 2-3 years
- Exclusive Author
- Czech Republic
Try to tweet support 
survivor said
Try to tweet support![]()
Good one. Actually I am torn between three possible options: 1) to send them a dove; 2) to tweet (thank you, Survivor); 3) or to whistle.
Seriously, they respond faster via twitter.
aRtlessX said
Seriously, they respond faster via twitter.
Nope. Apparently not. Here’s me asking them 8 hours ago: http://twitter.com/#!/misha_kvakin/status/100896776386650112 No freaking answer. They keep ignoring me even there. Although they do reply to others.
I am loosing my cool, orks.
- Microlancer Beta Tester
- Envato Staff
- Author had a File in an Envato Bundle
- Lead Reviewer
- Blog Editor
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Forum Moderator
- Sold between 10 000 and 50 000 dollars
- Author was Featured
Hey Kvakin,
I’m assuming you’re talking about ‘Vector Studio Icons’. This item was hard disabled 5 days ago and the reason stated is ‘adult content’. That’s all the information I could glean from the item notes.
Siddharth said
...the reason stated is ‘adult content’.
WHAT ??? Tell me you kidding me or something. In what universe “Studio icons” are adult content? What’s exactly “adult” one can find here: http://d.pr/X3r3 (my item preview)?
1. You guys disable my file with the most weird reason one can possibly imagine. 2. I get no notice, no warning no nothing. 3. I need to wait five days till someone tells me finally my studio icons (not porn or dunno what else… Studio! Web studio! Web freakin studio icons!) are adult content.
What you think you’re doing? No, seriously.
- Author had a File in an Envato Bundle
- Grew a moustache for the Envato Movember competition
- Author was Featured
- Community Moderator
- Referred more than 2000 users
- Has been a member for 4-5 years
- United Kingdom
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Contributed a Blog Post
Some people get off on icons shaped like that you know….
Not funny, quickandeasy. Well actually it is but still. I can understand almost anything: main page filled with skulls and stuff, rejects committed by those who cannot explain their reasons copy pasting like robots… But this!
Please somebody tell me what’s going on here. Is it a brainslug issue? Who made them think “Studio Icons” equals “Adult Content”?
LOL . I guess someone messed up, me thinks. Pressed the wrong button/item or something. Otherwise there is no sense to it. On a side note, I’d love to be a fly on the wall and see what gets regected as adult content these days, while the flyer category is full of soft porn/sluts.
