CodeCanyon

Is there a problem with the process of updating files?

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templatesquare says
Hey guys, There is an issue with the queue and some uploaded/rejected items, we are looking into fixing it right now :) Please submit a support ticket if you are having issues, and we can get you the information you need regarding the item.

Thanks for the info…

I hope the problem can be fixed quickly.

I’ll re-upload later because I only need to change the thumbnail, there are no major updates.

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digitalimpact says

Oh snap…

Good thing I saw this first, I was just about to upload my updated email templates.

Thanks for posting swalian :)

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templatesquare says
Oh snap…

Good thing I saw this first, I was just about to upload my updated email templates.

Thanks for posting swalian :)

Your welcome….

If it was not me who asked, there must be someone else asking the same thing :)

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freshface says

Just happened to me too :)

I received a reply:
There is no new files uploaded.

Please try again.

I Hope they figure it out soon.

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unisphere says
Just happened to me too :) I received a reply:
There is no new files uploaded.

Please try again.

I Hope they figure it out soon.

Hey mate, where did you get that error message? In the process of submitting an update or after the reviewer processed it?

I just submitted an update and everything went OK, in queue now…

1707 posts YOU TOUCH IT YOU BUY IT
  • Bought between 50 and 99 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 50 and 99 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 250 000 and 1 000 000 dollars
freshface says
Just happened to me too :) I received a reply:
There is no new files uploaded.

Please try again.

I Hope they figure it out soon.

Hey mate, where did you get that error message? In the process of submitting an update or after the reviewer processed it?

I just submitted an update and everything went OK, in queue now…

It’s a handwritten message from the reviewer he sent me after he “processed” my update. Now my update disappeared from the “dashboard’s update queue” and the item is not updated. End of story :)

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