CodeCanyon

Fancy Gallery Plugin

2 posts
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
agentv says

I just downloaded this plugin and attempted to use it – unfortunately one of the key functions doesn’t work – when you try to create an album, the button for ‘create album’ is broken. When I look at the link produced by clicking on the create album button, it’s just a ’#’.

I tried to contact the owner of the plugin but received an automated email saying he will no longer provide support.

Envato themselves said they couldn’t help and suggested I post here.

Any advise muchly appreciated!

Many thanks,

V

3378 posts
  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Microlancer Beta Tester
  • Sold between 1 000 and 5 000 dollars
Australia says

You just downloaded, and complained to envato already ? And got immediate response ?

Hmmmm..

Perhaps post a link. # is commonly used to invoke functions.

2 posts
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
agentv says

Downloaded the plugin 3 days ago.

Followed all the steps and installed.

Plugin doesn’t work.

Emailed plugin developer. Got autoresponse saying support not provided.

Contacted Envato for advice. They told me to post here.

Can you elaborate on what you mean by “post a link”?

Cheers,

V

3378 posts
  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Microlancer Beta Tester
  • Sold between 1 000 and 5 000 dollars
Australia says

Its kinda self explanatory.

Post a LINK ! to a non working version, so perhaps someone on here can assist.

Otherwise this is kind of a pointless exercise.

Like going to the vets with a injured pet and not taking the animal with you !

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