5465 posts The Dude Abides
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CodingJack
says

Sometimes when customers post questions they also include a link to their website. But when this happens I end up having to flag the comment because the link points to an unobfuscated version of the script. But I hate having to do this because the customer usually just has a legitimate question and they probably think they’re being silenced or something.

When we make a post, we’re shown some info on supported HTML , smiles, etc. It would be cool if there was maybe a short message that said something like, “Posting links is not allowed. If you need to share a link, please email the author from their profile page”.

I’m sure I’m not alone in encountering this sort of thing here on CC and this might be a way to improve customer service and also lower the number of comments that have to be reviewed by staff.

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DPereyra
says

Or better yet, make those links only visible for the author, and show a [Link only visible for the author] message to the rest of users..

I agree with you, I encountered many times this sort of things, but I never flagged the messages.

5465 posts The Dude Abides
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CodingJack
says

^ that’s a terrific idea! Yeah I hate flagging the message but the idea of spending time obfuscating a script and then just having a link to the downloadable source bugs me.

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VF
says

Or better yet, make those links only visible for the author, and show a [Link only visible for the author] message to the rest of users.. I agree with you, I encountered many times this sort of things, but I never flagged the messages.

Perfect and easy to implement. Visible to the author and commenter :D

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Pixelworkshop
says

I already had some users posting their login and passwords along with their URL , they don’t realize that it’s a public place. Anyway, I agree with the above comments, it would be a nice improvement to at least hide links.

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vtimbuc
says

I had to flag some comments also, and when I do this I explain to the customer why. A feature to show the links only to the author and customers that purchased the product would be great.

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TylerQuinn
says

I also have a problem with this daily!

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pezflash
says

Or better yet, make those links only visible for the author, and show a [Link only visible for the author] message to the rest of users..

Someone on MODS or STAFF please put this (i guess simple) request first on pipeline.
Great idea. I can’t remember the number of post i’ve flagged because of urls.

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KingDog
Envato team
says

I’ll bump it up the chain :)

5465 posts The Dude Abides
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CodingJack
says

I’ll bump it up the chain :)

you da man KingDog 8-)

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