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notahat
says

Hi folks,

Some of you may be seeing broken thumbnails and previews for some items at the moment, depending on where in the world you are.

I’ve just spent a couple of hours digging into this, and it seems it’s a problem with Amazon S3, which we use to host images.

Other Amazon customers are seeing the same problem, and Amazon is aware of the issue. We’ve raised our particular issue with them, and are awaiting a response.

In the meantime, sorry for the hassle. Hopefully it won’t take to long to get all the correct images back in place.

Regards,

Pete Yandell, Marketplace Lead Architect

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Smartik
says

This happened to me a few days ago. Hope to not see this again.

Thank you for info. :)

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Ttpmc
says

Great news ;)

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chiccosinalo
says

i also experienced this at some point i corrected with a re-upload of the thumbnail. thanks anyway

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LanceSnider
Envato team
says

We’re manually fixing any broken previews or thumbnails right now. I’ll let you know when we’re done.

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Graphic-Studio
Moderator
says

Seen that.

Didn’t want to make a big deal of it then.

I knew Staff would see it too!!

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josweb
says

I’ve suddenly developed an annoying horizontal scroll bar when viewing items. I’m on a 13” MacBook.

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scottchauvette
says

i am still having issues with some of my thumbnails.

link removed

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scottchauvette
says

i get this when i inspect the element

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 20736 bytes) in /home/content/09/9286909/html/wp-content/themes/Anan/timthumb.php on line 1039

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contrastblack
Envato team
says

scottchauvette, please contact the author of your theme regarding the issues you’re having. This thread was referring to the marketplace itself. Thread locked.

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