- Attended a Community Meetup
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
VF said
freshface saidObviously. And since this data collection planned just for a week or so, there should be no harm.
contempoinc saidI thought that the customization answer is a trap on purpose to see how many people actually have “issues” with it.
Really think you guys should share the information with us authors, whats the point of you guys just keeping it to yourself? Customization should absolutely be taken out of the canned answers.
I agree. The short period makes a big difference. I probably wouldn’t have even commented on this thread had I known it would be a 1-2 week thing. I was picturing several months.
- Attended a Community Meetup
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- Exclusive Author
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- Item was Featured
KingDog said
Parallelus said
I have to agree with the others about pre-selected answers being a bad idea. It leads the person to an answer. You’re going to get much more useful responses from just a text area. However, I also know it’s a lot easier to just generate a statistic from the answers chosen in that select and make some nice graphs. You guys probably love pretty graphs around the office. I know I do.You touch on probably the biggest reason we have to have some pre-selected answers. It makes it exponentially harder if we just have a fill-in-the-blank box and we have go through each and every response to determine which category it falls under. To quote an Internet meme “Ain’t nobody got time for that!”
And thanks for your feedback so far. I’m sure Justin is going to enjoy reading through all the responses.
Yes, I totally understand the need for some metrics like this. I never have time myself and you guys have way more going on so I respect the reasoning.
- Attended a Community Meetup
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
I have to agree with the others about pre-selected answers being a bad idea. It leads the person to an answer. You’re going to get much more useful responses from just a text area. However, I also know it’s a lot easier to just generate a statistic from the answers chosen in that select and make some nice graphs. You guys probably love pretty graphs around the office. I know I do.
Reading every answers and classifying the responses is much more work and probably not what Envato is interested in. If I might suggest an alternative. You could have the same information available by posing it as a question, rather than offering it as an answer. For example, a series of options like:
(Choose 1 for not at all, 5 for extremely important)
- Was support a factor in your rating? [select 1-5]
- Did getting customization from the author effect your rating? [select 1-5]
- How important was the price? [select 1-5]
- Are design and aesthetics a key factor? [select 1-5]
- and so on…
From that you can get a LOT more valuable data and you’re ASKING them instead of putting words in their mouth. This is “survey 101” stuff. You don’t lead the person to answers unless you’re intentionally trying to get a specific outcome and that should not be the case here. There is no benefit to skewing this survey “for internal purposes” that I can imagine.
- Attended a Community Meetup
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
Allow me to save you some time. The reasons are going to be, support, support support and support. That’s going to be the answer for 5 star and 1 star ratings alike. Even more likely for the bad ratings, they’ll just say something insulting about the author or nothing at all.
Ok, now you can move forward with the next task. 
- Attended a Community Meetup
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
I do it all the time. For my repeat customers and those that are in regular communication with me. These are the people I send early concepts mock ups to for feedback. They also help by testing the new item before it is released. As a way of saying “thank you” I always provide a free copy of the theme to those customers before I post it to ThemeForest. I don’t see how or why this would not be allowed.
- Attended a Community Meetup
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
Wow, that’s amazing.
- Attended a Community Meetup
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
It appears related to caching, but while looking at my item on the last spot of page 2 (http://themeforest.net/category/all?page=2) I was distracted for a few minutes. I refreshed and realized it had pushed to page 3, but it wasn’t there? I did several hard refresh attempts to get it to reappear but that didn’t work.
It’s probably not something that can be fixed, but it is scary when your item goes missing. I eventually opened another browser and the item “reappeared”. I was just wondering if others have noticed this phenomenon. It had never caught my attention before.
- Attended a Community Meetup
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
chrisakelley said
Parallelus said
greenshady saidThere are so many things this statement can be applied to in WordPress and web development in general. I have to laugh sometimes when I see the “features” being listed by themes.
Essentially, all correctly-coded themes support child themes. There really shouldn’t be a need to announce that the theme supports child themes.BUT ITS SEO, HTML88874.4 CSS399.5!!!!!
sorry those are more useless terms you’ll see in the “features” lists (I think Im even guilty for a few)
But Justin nailed it, if the theme is coded properly then it should support child themes. Some theme authors add a little extra support (plug-able functions, filters/hooks etc)
Yeah, SEO is what I was thinking of specifically when I wrote that.
I had stopped putting it in my descriptions but got tired of explaining in pre-sales questions that a properly coded theme is ALWAYS optimized for search indexing so now I’ve started using it again.
It really is the education of the buyer leading to these item details I think. There isn’t anything wrong with it and I’m not suggesting buyers are uneducated, not all of them at least
, but there is so much misinformation and way too much to keep up with. If I didn’t do this all day as my main job there is no chance I’d understand all the particulars of the terminology, features, functionality, etc.
I still love Justin’s original comment. You hit the nail on the head buddy!
- Attended a Community Meetup
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- Item was Featured
greenshady said
Essentially, all correctly-coded themes support child themes. There really shouldn’t be a need to announce that the theme supports child themes.
There are so many things this statement can be applied to in WordPress and web development in general. I have to laugh sometimes when I see the “features” being listed by themes.
- Attended a Community Meetup
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
Same here. I just built a custom interface for a theme that’s very similar to the new default in 3.6. Guess I can just add a version check to disable it with 3.6 since it won’t be necessary.
